Aramex is a disruptive leader in the global logistics and transportation industry with its headquarters in Dubai and 18,000 employees in 69 countries
Help Aramex to boost their operations by building a collection of business-critical apps.
Aramex needs a technology partner to support its digital strategy.
Aramex follows the ‘asset-light’ business model and is highly committed to innovation in their strategy. They recognise technology and innovation as its key differentiators and growth enablers. Continually investing in bespoke digital solutions, Aramex found it challenging to staff their fast-paced projects locally. Moreover, the innovative and user-centric nature of these projects required vast expertise in data science, UX design, business analysis and R&D.
In order to get the whole pipeline of projects off the ground and set up the development process, the STUTEK teams conducted several types of research and user interviews during four onsite discoveries at the Aramex office in Amman. Aramex highly appreciated that STUTEK acted as a technology consultant, contributing ideas and challenging requirements, rather than following the regular outsourcing model. This approach perfectly aligns with the innovative and fast-paced way of doing business at Aramex.
STUTEK managed to kick off the backlog of 17 projects in just nine months. We secured quick staffing of IT projects and scalable delivery capacities: the team scaled to 50 experts in just the first three months of working together in early 2016.
Aramex achieved a 5x cost cut by using internal apps for warehouse operations, as well as using Android devices instead of expensive scanners. Also, Aramex salespeople now require 100x less time to create a sales quote. The new tools supporting B2B sales operations significantly improved reporting on revenue changes.
Our client enhanced its brand recognition with a fresh and consistent user experience provided for all consumer touchpoints. With the brand new aramex.com, they also noticed a steady increase in mobile traffic to their website. The user retention for the Aramex Mobile app has also increased: the number of monthly active users grew by 100%, while the number of monthly sign-ins for registered users increased by 230%.
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